Front Office Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Office Representative at Jimmy Drake - State Farm Agency. As a key member of our team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and maintaining high levels of customer satisfaction.
Key Responsibilities:
- Provide product and service information to customers, resolving any issues that may arise.
- Manage incoming calls and respond to customer inquiries in a timely and efficient manner.
- Handle customer complaints, providing solutions and alternatives, and follow up to ensure resolution.
- Maintain accurate records of customer interactions, process customer accounts, and file documents.
What We Offer:
- Competitive salary plus commission/bonus
- Paid time off
- Retirement plan match
- Valuable experience and growth opportunities
Ideal Candidate:
- Must be willing to obtain a Property and Casualty insurance license
- Strong phone handling skills and active listening
- Comfortable making outbound calls
- Passionate about helping customers
- Patient, empathetic, and effective communicator
- Strong problem-solving skills and ability to multi-task
This is an exciting opportunity to join a dynamic team and contribute to the success of Jimmy Drake - State Farm Agency. If you are a motivated and customer-focused individual, we encourage you to apply.
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Front Office Representative
1 week ago
Dickson, Tennessee, United States Staff My Agency Full timeStaff My Agency is seeking a highly motivated and customer-focused Front Office Representative to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.Responsibilities:Provide product and service information to...
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Front Office Representative
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Front Office Representative
4 weeks ago
Dickson, Tennessee, United States Jimmy Drake - State Farm Agency Full timeFront Office Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Front Office Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.Responsibilities:Provide product and service...
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Front Office Representative
1 month ago
Dickson, Tennessee, United States Staff My Agency Full timeFront Office Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Front Office Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.Responsibilities:Provide product and service...
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Front Office Team Member
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Front Office Team Member
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Dickson, Tennessee, United States Staff My Agency Full timeStaff My Agency is seeking a highly motivated and customer-focused Front Office Team Member to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.Responsibilities:Provide product and service information to...
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Customer Service Representative
5 days ago
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Customer Service Ambassador
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Dickson, Tennessee, United States Staff My Agency Full timeCustomer Service RepresentativeJimmy Drake - State Farm Agency, located in Dickson, TN is currently seeking a talented, caring, and professional to join our team as a Customer Service Representative. This position is focused on providing exceptional customer service for a well-established State Farm Agent.Responsibilities:Answer phones and greet...
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Insurance Sales Professional
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