Bar Porter
5 days ago
We are seeking a highly motivated and energetic Bar Porter to join our team at Plaza Hotel & Casino LLC. As a Bar Porter, you will play a critical role in ensuring the bar is stocked with all necessary items and maintaining a clean and safe work environment.
Key Responsibilities- Stock Management: Ensure maximum usage of all supplies to attain budgeted beverage cost and prevent waste.
- Order Fulfillment: Deliver orders from the warehouse to the bar outlets and restaurants in a timely manner.
- Guest Service: Anticipate and respond to guest needs with a sense of urgency.
- Team Collaboration: Assist bartenders with service execution and follow their direction.
- Housekeeping: Empty trash on a regular basis and maintain a clean and organized work area.
- Glassware and Equipment Maintenance: Wash glasses to ensure the bar is fully stocked and maintain equipment in good working condition.
- Cleaning and Sanitation: Mop floors as necessary to ensure a clean and safe work environment.
- Support Services: Respond to bartender needs by running for liquor, glassware, stock, etc. Perform all opening and closing duties based on shift assignment.
- Guest Interaction: Bid farewell to guests, using their name when known, and encourage them to return.
- Teamwork: Work as a team, assisting all guests and employees with their needs and inquiries.
- Quality Control: Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Ad Hoc Tasks: Perform all other job-related duties as requested.
- Experience: Must have 6 months of experience as a Bar Porter.
- Age: Must be 21 years of age or older.
- Customer Service: Must have 1 year of customer service experience.
- Initiative and Flexibility: Ability to take initiative and exhibit flexibility.
- Personality: Highly motivated and energetic personality.
- Education: High school diploma or equivalent.
- Knowledge: Working knowledge of and compliance with all departmental and property policies, procedures, and standards.
- Product Knowledge: Working knowledge of all menu items, liquor brands, beers, wines, and non-alcoholic selections available.
- Equipment Operation: Working knowledge of two-way radio, knives, and pallet jacks.
- Communication: Effectively communicate with management, bartenders, and service staff to fulfill and address any issues or needs requested by guests and employees.
- Customer Service Skills: Excellent customer service skills.
- Interpersonal Skills: Have interpersonal skills to deal effectively with all business contacts.
- Appearance and Demeanor: Professional appearance and demeanor.
- Work Schedule: Work varied shifts, including weekends and holidays.
- Language: Able to effectively communicate in English, in both written and oral forms.
- Experience: At least 1 year of experience as a bar porter.
- Resort Experience: Previous experience working in a similar resort setting.
- Alcohol Awareness: Must have an Alcohol Awareness certification.
- Food Handler's Card: Must have a Food Handler's Card.
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