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Case Manager

2 months ago


Orange, California, United States AMERICAN VETERANS AID Full time
Job Opportunity at American Veterans Aid

We are seeking a highly motivated and organized individual to join our team as a Case Manager. As a Case Manager, you will play a critical role in providing consultation services to veterans and their families, ensuring they receive the support they need to navigate the complex process of eligibility and long-term care planning.

Key Responsibilities:
  • Meet with clients to discuss their needs and provide guidance on eligibility and documentation requirements
  • Review and prepare documentation to support consultation services
  • Analyze information to identify errors and make necessary changes to complete cases
  • Provide daily phone and email support to clients, ensuring their needs are met
  • Meet weekly quotas set by management
Requirements:
  • Excellent customer service skills and a passion for helping others
  • Strong organizational and time management skills
  • Exceptional verbal and written communication skills, with comfort communicating via phone and email
  • Proficiency in Microsoft Office, Google Drive, Gmail, Google Calendar, and CRM databases
  • Previous office admin/clerical experience and ability to multitask
Work Schedule:

7:00 AM - 3:30 PM PST or 7:30 AM - 4:00 PM PST

If you are a motivated and detail-oriented individual who is passionate about supporting veterans, please submit a short paragraph about yourself and your career goals, along with an updated resume.