Deli and Grocery Team Lead
3 weeks ago
JJA Corp's Specialty Grocery Store and Deli in Richmond is seeking a dynamic and results-driven Retail Operations Manager to lead our team. In this critical role, you will be responsible for overseeing the day-to-day activities of our store, including managing production and retail employees, ensuring high standards of food safety and sanitation, and providing exceptional customer service experiences.
About the PositionAs a Retail Operations Manager, you will work closely with the General Manager to achieve sales goals and develop strategies for growth. You will also be responsible for managing employee schedules and time-off requests to optimize efficiency and ensuring compliance with food safety and sanitation regulations.
Based on industry standards and location, we estimate the annual salary for this role to be around $72,000. If you have a strong background in retail operations and a passion for customer service, please consider applying.
Main Responsibilities:
- Manage production and retail employees to ensure efficient store operations
- Ensure compliance with food safety and sanitation standards
- Provide outstanding customer service experiences through effective communication and problem-solving skills
- Support the General Manager in achieving sales goals and developing business strategies
- Manage employee schedules and time-off requests to maximize efficiency
Requirements:
- Four years of experience in deli, grocery, or retail management, including two years in a supervisory role
- Strong organizational and administrative skills, with proficiency in POS systems and inventory software
- Excellent communication and leadership skills, with the ability to motivate and develop subordinate team members
- Able to thrive in a fast-paced environment and adapt to changing priorities
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