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Support Technician

1 month ago


Norfolk, Virginia, United States City of Norfolk, VA Full time
Job Title: Support Technician

City of Norfolk, VA is seeking a Support Technician to join our team. As a Support Technician, you will be responsible for providing administrative support to our Operations Unit. This includes tasks such as sorting and distributing mail, posting documents to case records, and transferring client case records according to Virginia State Code.

Key Responsibilities:

  • Sorting and distributing mail
  • Posting documents to case records
  • Transferring client case records
  • Monitoring on-site shredding of discarded agency documents
  • Sending and receiving transferred cases between localities
  • Issuing EBT Vault Cards to clients as needed

Requirements:

  • High school diploma or equivalent
  • One year of general office work experience
  • Basic computer skills, including spreadsheets, word processing, and Outlook
  • Strong verbal and written communication skills

Benefits:

  • Competitive salary range: $40,688.00 - $66,321.00
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Retirement plan with employer match
  • Generous paid time off and holidays