Account Representative State Farm Agent Team Member

4 days ago


Albuquerque, New Mexico, United States Kathlein Guinn - State Farm Agency Intern Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Account Representative - State Farm Agent Team Member. As a vital part of our daily business operations, you will be responsible for growing our office through meaningful client relations and acting as a liaison between customer needs and State Farm departments.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide excellent customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations by anticipating customer needs and effectively relating to customers.
  • Work collaboratively with the State Farm departments to ensure seamless customer service and support.
Requirements
  • Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Experience in managing client relationships and providing excellent customer service.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening skills.
  • Dedication to customer service and a strong ability to anticipate customer needs.
About Us

Kathlein Guinn - State Farm Agency Intern is a dynamic and customer-focused organization dedicated to providing exceptional service to our customers. We are committed to growing our office through meaningful client relations and acting as a liaison between customer needs and State Farm departments.


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