Phlebotomy Specialist

Job Summary

The Phlebotomist will be responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).

Key Responsibilities

- Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect, in compliance with SOPs.
- Perform venipuncture on donors to begin pheresis process, in compliance with SOPs and Food & Drug Administration (FDA) guidelines.
- Evaluate vein performance of the donor to identify possible problems; make necessary corrections in order to expedite donation time and ensure product quality and donor safety.
- Ensure donation process is efficient and make adjustments when necessary to make the process a positive experience for the donor.
- May educate new donors on the use of therapeutic products made from donated plasma.
- Explain the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor.
- Ensure that all donor questions are answered timely, accurately and professionally.
- Maintain alertness to any reaction by donors and assist with reactions or notifies appropriate staff.
- Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
- Required to respond to and resolve complex equipment alarms or donor issues.
- Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
- Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader or Supervisor of donor flow issues.
- Collects arm samples or whole blood samples from donors for testing.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

Requirements

- High school diploma or equivalent required.
- Minimum eighteen (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.
- Ability to complete routine forms or conduct routine oral communications.
- Understands, remembers and communicates routine, factual information.
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time.
- Reach, bend, kneel and have high level of manual dexterity.
- Occasionally be required to lift and carry up to 25 pounds.
- Fast paced environment with frequent interruptions.
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
- Required to work overtime and extended hours to support center operational needs.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/).

---