Host/Hostess
4 days ago
SLATER'S 50/50 is seeking a skilled and friendly Host/Hostess to provide exceptional service to our guests. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience.
Key Responsibilities- Welcome guests and escort them to their tables or manage the waiting list efficiently.
- Explain our menu offerings, including the signature 50/50 Burger, and answer questions with confidence.
- Manage wait times, ensuring each guest receives a pager and is kept informed.
- Rotate server sections to optimize service and maintain a clean and organized environment.
- Handle phone calls, take to-go orders, and deliver bills to guests.
- Process payments, maintain accurate records, and adhere to POS system protocols.
- Utilize promotions, discounts, and compensations effectively, recording and submitting receipts accurately.
- Build rapport with guests, maintain a positive attitude, and take initiative to contribute to the restaurant's success.
- Provide guests with any necessary items and ensure their overall satisfaction.
- Keep the dining area, restrooms, and entry doors clean and inviting.
- Limit problems and liability related to excessive drinking by taking proactive steps.
- Understand and follow all dining area and kitchen service procedures, safety, and sanitation policies.
- Adhere to company policies, procedures, and regulations.
- Report to supervisors as directed and perform additional job duties as assigned.
- Adequate skills and experience to perform job duties.
- Food handlers card.
- Able to stand for 8 hours, walk, and stand during the entire shift.
- Able to communicate effectively with team members.
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