Host/Hostess

4 days ago


Denver, Colorado, United States SLATER'S 5050 Full time
Job Overview

SLATER'S 50/50 is seeking a skilled and friendly Host/Hostess to provide exceptional service to our guests. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities
  • Welcome guests and escort them to their tables or manage the waiting list efficiently.
  • Explain our menu offerings, including the signature 50/50 Burger, and answer questions with confidence.
  • Manage wait times, ensuring each guest receives a pager and is kept informed.
  • Rotate server sections to optimize service and maintain a clean and organized environment.
  • Handle phone calls, take to-go orders, and deliver bills to guests.
  • Process payments, maintain accurate records, and adhere to POS system protocols.
  • Utilize promotions, discounts, and compensations effectively, recording and submitting receipts accurately.
  • Build rapport with guests, maintain a positive attitude, and take initiative to contribute to the restaurant's success.
  • Provide guests with any necessary items and ensure their overall satisfaction.
  • Keep the dining area, restrooms, and entry doors clean and inviting.
  • Limit problems and liability related to excessive drinking by taking proactive steps.
  • Understand and follow all dining area and kitchen service procedures, safety, and sanitation policies.
  • Adhere to company policies, procedures, and regulations.
  • Report to supervisors as directed and perform additional job duties as assigned.
Requirements
  • Adequate skills and experience to perform job duties.
  • Food handlers card.
  • Able to stand for 8 hours, walk, and stand during the entire shift.
  • Able to communicate effectively with team members.

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