Motor Vehicle Client Service Specialist

3 weeks ago


Bennington, Vermont, United States State of Vermont Full time
Job Summary

The Motor Vehicle Direct Client Service Specialist I is a fast-paced position that requires interacting with a high volume of customers on a daily basis. The ideal candidate will be able to work independently and make informed decisions, with a strong attention to detail. This role involves processing large sums of money and providing excellent customer service skills. The position will also require administering road and written tests in various weather conditions and traveling to other offices, making reliable transportation a must. This is a non-remote position and work will take place within the Bennington DMV office.

Key Responsibilities
  • Provide exceptional customer service to a high volume of customers
  • Process large sums of money and maintain accuracy
  • Administer road and written tests in various weather conditions
  • Travel to other offices as needed
  • Work independently and make informed decisions
Requirements

To be successful in this role, candidates will need to have:

  • Two or more years of work experience in a customer or client service role
  • Significant public contact and regular use of computer programs
  • Ability to work quickly and accurately under pressure
  • Excellent communication and interpersonal skills
Benefits

As a State employee, you will be offered a comprehensive benefits package, including:

  • 80% State paid medical premium and a dental plan at no cost for employees and their families
  • 11 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Equal Opportunity Employer

The State of Vermont is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills.



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