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Residential and Commercial Plumbing Specialist

2 months ago

Kansas City, Missouri, United States FirstService Residential Full time
Job Summary

We are seeking a highly skilled and experienced Plumbing Service Technician to join our team at FirstService Residential. As a key member of our maintenance team, you will be responsible for providing top-notch plumbing services to our residential and commercial properties.

Key Responsibilities
  • Install, service, and repair all aspects of residential and commercial plumbing fixtures and systems in accordance with local and state plumbing codes.
  • Diagnose plumbing-related problems and code violations; recommend and implement appropriate repairs.
  • Ensure compliance with safe working practices and conditions in accordance with OSHA guidelines and regulations.
  • Maintain records of customer requests, services performed, or other related dispatch information.
  • Work on a scheduled and on-call basis as assigned, responding to routine and emergency calls for repairs and service.
Additional Responsibilities
  • Plan, monitor, and appraise plumbing bid job performance.
  • Practice and adhere to FirstService Residential Global Service Standards.
  • Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
  • Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
  • May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified levels of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
  • Ensure all safety precautions are followed while performing the work.
  • Follow all policies and Standard Operating Procedures as instructed by Management.
  • Perform any range of special projects, tasks, and other related duties as assigned.
Requirements
  • Minimum of five years' experience in commercial and residential plumbing service work and installations preferred.
  • Thorough knowledge of local, state, and national plumbing codes.
  • Exceptional customer service skills.
  • Valid driver's license.
Knowledge, Skills, and Proficiencies
  • High degree of technical knowledge related to all aspects of plumbing work.
  • Understanding of residential and commercial plumbing systems, pumps, pressure-reducing equipment, water heaters, and recirculation systems.
  • Understanding of drain, waste, and vent systems.
  • Basic computer skills, including email.
  • Basic smartphone knowledge and skills.
  • Aptitude for identifying inefficiencies and offering improvement strategies.
  • Strong communication and organizational skills.
  • Consistent and prompt follow-up with customers.
  • Good attention to detail and organizational skills.
  • Ability to prioritize work orders and project requests.
  • Team player with a collaborative attitude.
Physical Requirements and Work Environment
  • Stand, walk, climb, stoop, kneel, and balance regularly.
  • Lift and adjust heavy objects up to 50 lbs.
  • Frequent exposure to moving mechanical parts.
  • Contact with sharp, hot, and/or very cold supplies and equipment.
Travel
  • Within the Kansas City metropolitan area. Must possess a valid driver's license and insurance and must not have a record of a revoked or suspended license as determined upon review of the motor vehicle driving report or record in accordance with applicable law.
  • Must possess the minimum essential motor vehicle insurance.
  • Must have a personal vehicle that will be used for business purposes (mileage reimbursement provided).
What We Offer

As a full-time, non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and more. In addition, you will be eligible for time off benefits, paid holidays, and a 401(k) with company match.

Compensation: $35.00 per hour