Customer Service Specialist

1 week ago


New Athens, Ohio, United States Baycoast Bank Full time

Become a part of Baycoast Bank's team as a Customer Service Specialist - Bank Operations. This role offers an estimated annual salary of $50,000 - $70,000 based on experience and qualifications.

Key Responsibilities:
  • Provide quality service in a professional manner, being the face of Baycoast Bank with every interaction
  • Develop relationships with customers, leveraging problem-solving and strong communication skills to resolve issues
  • Meet and exceed personal and branch goals by embracing the Bank's commitment to Solutions and referring customers to different areas
  • Maintain accurate records and balance daily work, assisting in end-of-day branch proof

As a Customer Service Specialist, you will cross-train to support other departments, participate in community events, and enthusiastically engage in bank-sponsored training programs.



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