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Claims Service Representative I
2 months ago
We are seeking a skilled Claims Service Representative I to join our team at the Automobile Club of Southern California. As a Claims Service Representative I, you will be responsible for handling homeowner claims in compliance with regulatory and statutory requirements.
Key Responsibilities- Investigate, evaluate, and negotiate low to moderate complexity claims in compliance with established company technical and customer service best practices.
- Communicate with insureds and claimants, explaining benefits, coverages, fault, and claims process.
- Conduct phone investigations to determine liability and damages, and participate in legal proceedings as needed.
- 4-year college degree or equivalent combination of education and experience preferred.
- 5+ years prior homeowner claims handling experience preferred.
- Demonstrated proficiency in construction estimating using Xactimate.
- Strong communication skills, including strong interpersonal communications.
- A valid driver's license with safe driving records required.
- Proficiency in general computer skills.
- Competitive hourly rate of $25.48 - $28.03 per hour.
- Eligibility to participate in our incentive program based on team and individual performance after completion of the first year in the role.
- Remarkable benefits, including health coverage, 401(K) saving plan with company match, pension, tuition assistance, PTO for community volunteer programs, wellness program, and employee discounts.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a career-minded, service-driven professional looking to join a dynamic organization, please submit your application.
