Staff Ombudsman I

2 days ago


Katy, Texas, United States UTHealth Full time
Job Title: Staff Ombudsman I

UTHealth Houston is seeking a highly motivated and compassionate Staff Ombudsman I to join our team at the Cizik School of Nursing. As a key member of our long-term care advocacy team, you will play a vital role in ensuring the best possible quality of life and care for residents of nursing homes and assisted living facilities.

Job Summary:

The Staff Ombudsman I will be responsible for:

  • Providing advocacy, education, and outreach to residents, families, and staff in long-term care facilities
  • Supporting the planning and implementation of program activities, including educational outreach, facility staff training, and advocacy on behalf of residents
  • Visiting assigned nursing homes and assisted living facilities to ensure the best possible quality of life and care for residents
Key Responsibilities:

The successful candidate will have the following key responsibilities:

  1. Advocate on behalf of residents in nursing and assisted living facilities through regular visits, individual casework, and participation in care plan meetings
  2. Assist with recruitment, training, and placement of state-certified ombudsmen in long-term care facilities
  3. Educate residents, family members, staff members, and the general public on resident rights, the ombudsman program, and other topics related to long-term care
  4. Practice effective time management to meet deadlines for visitation and achieve established standards for productivity
Requirements:

To be successful in this role, you will need:

  • A bachelor's degree or relevant experience in lieu of degree
  • One year of customer service experience in social work, community-based programming, and/or advocacy for vulnerable populations
  • Experience in aging programs and services is preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and excel in time management
What We Offer:

As a Staff Ombudsman I at UTHealth Houston, you will enjoy a comprehensive benefits package, including:

  • 100% paid medical premiums for full-time employees
  • Generous time off, including holidays, preventative leave day, vacation, and sick time
  • Longevity pay and a retirement/pension plan
  • Free financial and legal counseling, mental health counseling services, gym membership discounts, and access to wellness programs
How to Apply:

If you are passionate about advocating for the rights and well-being of elderly individuals and are looking for a rewarding career in healthcare, please submit your application to UTHealth Houston. We look forward to hearing from you


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