Restaurant Team Lead

2 months ago


St Louis, Missouri, United States Pizza Hut - Tesson Ferry Full time
Pizza Hut - Tesson Ferry Restaurant Supervisor Job Description

A Restaurant Supervisor at Pizza Hut - Tesson Ferry is a key member of our team, responsible for leading and guiding our staff to achieve exceptional customer satisfaction and quality service. This role requires a strong leader who can motivate and empower their team to meet and exceed financial goals.

Key Responsibilities:
  • Team Management: Supervise and monitor team members to ensure they follow all service standards and provide excellent customer service.
  • Service Delivery: Assist in the planning and management of service delivery to achieve customer satisfaction and quality service.
  • Operations: Assist the manager in establishing and monitoring sidework duty completion, and ensure the restaurant is clean and set up for service.
  • Communication: Communicate effectively with staff, both verbally and in writing, to provide clear direction and ensure seamless service delivery.
  • Attendance and Availability: Comply with attendance rules and be available to work on a regular basis.

Requirements:

  • Effective verbal and written communication skills.
  • Ability to lead and motivate a team to achieve exceptional customer satisfaction and quality service.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.


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