Restaurant Team Lead
6 days ago
A Restaurant Supervisor at Pizza Hut - Tesson Ferry is a key member of our team, responsible for leading and guiding our staff to achieve exceptional customer satisfaction and quality service. This role requires a strong leader who can motivate and empower their team to meet and exceed financial goals.
Key Responsibilities:- Team Management: Supervise and monitor team members to ensure they follow all service standards and provide excellent customer service.
- Service Delivery: Assist in the planning and management of service delivery to achieve customer satisfaction and quality service.
- Operations: Assist the manager in establishing and monitoring sidework duty completion, and ensure the restaurant is clean and set up for service.
- Communication: Communicate effectively with staff, both verbally and in writing, to provide clear direction and ensure seamless service delivery.
- Attendance and Availability: Comply with attendance rules and be available to work on a regular basis.
Requirements:
- Effective verbal and written communication skills.
- Ability to lead and motivate a team to achieve exceptional customer satisfaction and quality service.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
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