Travel Industry Hospitality Specialist
6 days ago
About Us
">Aimbridge Hospitality is a dynamic and growing hospitality management company. We are seeking a highly skilled Front Desk Agent to join our team at the DoubleTree by Hilton Hotel New Orleans Airport.
">Job Description
">As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, check-ins, and check-outs, and addressing any guest concerns or issues promptly. You will work closely with our front desk team to ensure that our guests have an exceptional stay.
">Key Responsibilities
">- Manage Guest Interactions: Provide exceptional customer service to our guests, maintaining a friendly and warm demeanor at all times.">
- Handle Reservations: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.">
- Address Guest Concerns: Address any guest concerns or issues promptly and professionally.">
Requirements
">- High School Diploma or Equivalent: A high school diploma or equivalent is required. Previous experience in a hotel or related field is preferred.">
- Familiarity with Hotel Management Software: Familarity with hotel management software and Microsoft Office suite is beneficial.">
What We Offer
">- Competitive Benefits Package: Full-time employees are eligible for a competitive benefits package that includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan."]],
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