Integration Solutions Specialist
5 days ago
We are seeking an experienced Integration Specialist to join our team at AppleOne. This is a remote opportunity that offers flexibility and the chance to work with a dynamic education software company.
The successful candidate will have a strong background in customer success and software implementation, with experience working with major learning management systems such as Blackboard, Canvas, D2L, and Moodle. Familiarity with MH courseware (Connect, ALEKS, Simnet) is also essential.
The role involves implementing integrations, managing existing projects, and providing exceptional customer support. Strong communication and problem-solving skills are required, as well as the ability to work effectively under pressure.
Key Responsibilities- Implement integrations with education software companies
- Manage existing projects and ensure timely completion
- Provide top-notch customer support and guidance throughout the implementation process
- Document all actions taken during implementations and share progress with stakeholders
- 1-2 years' experience in customer success or a similar role related to software implementation
- Experience working with major learning management systems (Blackboard, Canvas, D2L, Moodle)
- Familiarity with MH courseware (Connect, ALEKS, Simnet)
This is a 100% remote opportunity that offers flexible scheduling from Monday to Friday, 6am EST to 1AM EST. During peak season, Saturday and Sunday may be required for optional shifts from 8 AM EST to 9 PM EST. The position comes with a competitive salary, major medical, dental, vision, 401k, and statutory sick pay where required.
Please note that ActOne Group is an equal opportunities employer and welcomes applications from qualified individuals regardless of their criminal history. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
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