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Retail Operations Supervisor

3 months ago

Camby, Indiana, United States Wash and Roll Full time

Main Responsibilities of a Retail Operations Supervisor

Oversee the daily management of store operations.

Responsible for effective resource allocation.

Manage inventory, personnel, and sales strategies.

Job Overview

We are seeking a knowledgeable and proficient retail operations supervisor with exceptional skills to efficiently manage a store while paying close attention to detail.

The ideal candidate will maintain ongoing communication with both staff and customers, ensuring that the team delivers top-notch customer service and closely monitors the store's financial health.

Key Responsibilities

  • Welcome and assist staff and customers, addressing their needs.
  • Provide insightful recommendations and foster trust between customers and the brand.
  • Support staff in their roles and ensure a positive shopping experience for customers.

A successful candidate should embody reliability, approachability, politeness, and friendliness to guarantee complete customer satisfaction.

Additional Responsibilities

  • Recruiting and evaluating team members.
  • Training and guiding staff.
  • Managing financial plans and budgets.
  • Maintaining accurate financial and statistical records.
  • Addressing customer inquiries and complaints.
  • Overseeing inventory and pricing strategies.
  • Maximizing profitability and operational efficiency.
  • Inspiring staff to achieve sales goals.
  • Setting and monitoring sales objectives.
  • Ensuring adherence to health and safety regulations.
  • Creating promotional displays and materials.
  • Collaborating with upper management.
  • Managing promotional opportunities, benefits, and staff salaries.
  • Facilitating staff development and advancement.

Job Requirements

  • Strong commercial awareness.
  • Confidence in decision-making.
  • Resourcefulness in problem-solving.
  • Excellent organizational capabilities.
  • Ability to work effectively in a team.
  • Strong verbal communication skills.
  • Numerical proficiency.
  • Advanced IT skills.
  • Enthusiastic and proactive attitude.
  • Leadership qualities.
  • Effective problem-solving abilities.
  • Initiative in driving results.
  • Setting a positive example for others.