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Retail Operations Supervisor
2 months ago
Location: National Entertainment Network LLC
Compensation: $18 - $20 per hour
Overview:
As a pivotal member of our management team, you will oversee the daily operations of our entertainment facility, ensuring an exceptional experience for all guests. Our organization is recognized as a leader in family-friendly arcade entertainment, with a commitment to diversity and inclusion within our workforce.
Key Responsibilities:
1. Manage the daily operations of the arcade, ensuring all activities align with company standards.
2. Oversee budget management and cost control measures.
3. Lead the recruitment, training, and development of arcade staff.
4. Foster a culture of outstanding customer service by coaching team members on interpersonal skills.
5. Supervise the arcade team to maintain operational excellence and uphold program standards.
6. Ensure the arcade is well-maintained, including overseeing game repairs and parts management.
7. Handle cash management, including collections and reconciliations.
8. Assign daily cleaning tasks to maintain a pristine environment.
Qualifications:
- Minimum of five years in a supervisory role within a retail or service-oriented environment.
- Strong mechanical and electronic repair skills.
- Excellent communication and interpersonal abilities.
- High School diploma or equivalent required.
- Ability to lift up to 50 lbs and stand for extended periods.
Benefits:
- Comprehensive health insurance package including medical, dental, and vision.
- 401(k) plan with company matching contributions.
- Paid time off and sick leave, along with paid holidays.
- Maternity leave benefits.
Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on any protected characteristic.
