Wellness Liaison

2 weeks ago


Bronx, New York, United States Sun River Health Full time
Job Title: Wellness Liaison

Sun River Health is seeking a highly motivated and compassionate Wellness Liaison to join our team at our Inwood location. As a key member of our outreach and education team, you will play a vital role in connecting our community members with essential health services.

Key Responsibilities:
  • Participate in outreach and educational events to promote health services and engage with the community.
  • Serve as a liaison between clients, providers, and account management staff to ensure seamless communication and coordination.
  • Provide outbound reminder calls to clients prior to their scheduled appointments and assist with securing appointments for SRH Health Center services.
  • Conduct Health Home pre-eligibility screenings and intakes for eligible clients and achieve monthly intake targets.
  • Assist with client outreach, education of SRH services, and linkage to Health Center and Health Home.
  • Arrange transportation and assist with health insurance applications as needed.
  • Enter data accurately and timely into required databases, including demographic information, insurance information, assessments, and progress notes.
  • Provide necessary documentation and information to Departmental Health Home Manager in each county/borough.
  • Participate in community events, such as health fairs, and conduct on-street marketing of flyers and service information pamphlets.
  • Support SRH's mission, values, strategic goals, and high standards of customer service.
Requirements:
  • Bachelor's degree preferred, High School Diploma/GED required with an additional four years of relevant experience in customer service.
  • Minimum 2-4 years of work-related experience.
  • Hourly rate: $22.00 - $24.00/hour.

Sun River Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.


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