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Application Engineer
1 month ago
Xylem, a leading global water technology company, is seeking a highly skilled Application Engineer to join our team. As a key member of our team, you will provide technical leadership in helping utilities, municipalities, and utility co-ops deploy wireless metering infrastructure and meters along with our proprietary Regional Network Interface software.
The successful candidate will be responsible for delivering a system solution that is optimized, reliable, and flexible, providing advanced measurement, data collection, analysis, and control capabilities to help our customers improve operational efficiency while reducing their environmental impact.
This is a remote-based position in the US, and the ideal candidate will have a strong background in RF technologies, Perl and/or Unix shell scripting, and mid-level Unix and Windows administration experience.
We offer a competitive salary range of $0.00 - $0.00 and a comprehensive benefits package. If you are a motivated and detail-oriented individual with a passion for water technology, we encourage you to apply.
Key Responsibilities:
- Technical customer interface working with Project Management
- Conducts in-depth database monitoring and analysis for Sensus Regional Network Interface data streams
- Responsible for system integrations & analysis for the Sensus FlexNet System
- Troubleshoots highly complex system-level issues that encompass system configuration, hardware, firmware, and software
- Monitor system hardware and software for proper delivery of data for customer operations
- Assist customer to optimize the system information requirements for their business processes
- Provide feedback to design and development engineering for product improvement
- Engage development engineering in system troubleshooting as required
- Work with Field Sales teams, value-added resellers, and distributors to deliver fully functional, configured, operational system that meets all of our customers' Service level agreements
Requirements:
- Bachelor's degree in Engineering or Computer Sciences; or 3 to 5 years of equivalent experience is required
- Experience in design, development, or system engineer role
- Experience in the utility or telecommunications considered a plus
- Must have Perl and/or Unix shell scripting
- Mid-level Unix and Windows administration experience
- Recent Mid-level SQL experience (MS SQL, Postgres, and Oracle)
- Solid understanding of telecommunications concepts (CPE, backhaul, POTS networking)
- Solid understanding of basic networking concepts (ping, ssh, telnet, ftp, traceroute, etc.)
- Ability to work independently with little direction and also be a team player
- Self-directed, excellent analytical and troubleshooting skills
- Superior communication and interpersonal skills are a must
- General background in RF technologies
- Familiarity with customer service considered a plus
- Willing to travel up to 50% at times
Work Environment:
The work environment is a standard office setting with standard office equipment. The position is remote-based in the US, and the ideal candidate will have a strong background in RF technologies, Perl and/or Unix shell scripting, and mid-level Unix and Windows administration experience.
Xylem is an Equal Opportunity Employer and does not provide Visa Sponsorship for this position. We offer a competitive salary range of $0.00 - $0.00 and a comprehensive benefits package.
