Health Liaison Specialist

5 days ago


Harrisburg, Pennsylvania, United States Church World Service Full time
About CWS

CWS is a global humanitarian organization dedicated to empowering vulnerable communities around the world. Our team is passionate about creating a world where everyone has access to food, a voice, and a safe place to call home.

Job Summary

We are seeking a skilled Health Liaison to join our team in supporting newly arrived refugees and other eligible populations in navigating the U.S. healthcare system. As a Health Liaison, you will provide individualized support to clients, helping them develop a strong understanding of the U.S. healthcare system and build local support networks.

Key Responsibilities
  • Conduct one-on-one extended healthcare orientation sessions with clients to help them understand the U.S. healthcare system and identify their needs.
  • Provide additional navigation support as needed, including assisting clients in contacting their insurance plan and identifying local healthcare providers.
  • Develop and conduct an enrollment and intake process with each client to confirm eligibility and track progress.
  • Tailor sessions to individual client needs, providing information on preparing for doctor's visits, managing follow-up care, and navigating the healthcare system.
  • Work closely with local volunteers to provide interpretation support as needed.
  • Provide clients with referrals to other CWS programs or community resources as needed.
  • Monitor and evaluate program progress, identifying and sharing promising practices with other affiliates.
Qualifications

We are seeking a candidate with a strong background in healthcare navigation, counseling, or social work. A minimum of 2 years of work experience in refugee resettlement or social justice is preferred. Fluency in a refugee language is a plus, as is proficiency in MS Office and internet applications.

Benefits

CWS offers a competitive benefits package, including medical, dental, and vision insurance, 403(b) retirement plan, and generous paid time off.



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