Optical Sales Specialist

4 weeks ago


Lynnwood, Washington, United States LUXOTTICA OF AMERICA INC Full time

Luxottica of America Inc. is seeking an Optical Sales Specialist to join our team at LensCrafters. As an Apprentice Optician, you will play a key role in delivering exceptional customer service and sales techniques to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

Job Summary

The Apprentice Optician creates exceptional value in the lives of customers by delivering the LensCrafters Experience. Ensures customers are delighted by performing the key steps of our selling model.

Key Responsibilities
  • Customer Service: Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps:
    • Greeting the Customer
    • Explaining the Process in a transparent way
    • Merchandise Selection
    • Fitting
  • Sales and Service: Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems.
  • Technical Skills: Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details.
  • Point of Sale Operations: Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.
Requirements
  • High school graduate or equivalent
  • Part of a sanctioned Apprentice Program
  • Strong customer service skills: communicator, listener and team builder
  • Knowledge of current optical theory and merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Sales and service skills
  • Familiarity with POS, computers and calculators

Luxottica of America Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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