Optical Sales Associate

3 weeks ago


Lynnwood, Washington, United States LUXOTTICA OF AMERICA INC Full time
Job Summary

The Apprentice Optician at LensCrafters is responsible for delivering exceptional customer service and sales techniques to grow in their career. This role involves creating value in the lives of customers by performing key steps of our selling model, including greeting, explaining the process, merchandise selection, fitting, and tendering. The ideal candidate will have strong customer service skills, knowledge of current optical theory and merchandise, and basic math skills.

Key Responsibilities

Convey a commitment to providing unsurpassed customer service by performing the sales and service process steps
Assist customers in selecting frames and lenses that meet their vision, lifestyle, and budgetary needs
Suggest improvements and recommend solutions to problems
Anticipate problems before they occur and develop long-term solutions
Educate customers on LensCrafters' guarantees and services
Operate the Point of Sale terminal with accuracy and attention to detail

Requirements

High school graduate or equivalent
Part of a sanctioned Apprentice Program
Strong customer service skills, knowledge of current optical theory and merchandise, and basic math skills
Familiarity with POS, computers, and calculators

About LensCrafters

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years. We're passionate about bringing people better sight and take pride in our commitment to customer service and sales techniques.

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