Shift Supervisor

4 weeks ago

Elyria, United States Haza Foods, LLC Full time

Haza Foods, LLC is seeking a skilled Shift Supervisor to oversee operational activities during non-service hours and assist exempt management in supervision during service hours.

Key Responsibilities:

  • Train, monitor, and reinforce food safety procedures to crew members.
  • Act as Cash Manager as needed, including setting up cash registers at open and verifying cash at close.
  • Perform walk-thrus to ensure the restaurant is ready to open/close and/or rush-ready.
  • Work with the Restaurant Management team to train, develop, and communicate with crew members and Team Trainers through team hurdles, manager meetings, etc.
  • Supervise crew members and Team Trainers in a way that maximizes retention.
  • Supervise, coordinate, and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to 'Delight Every Customer'.
  • Work with the Restaurant Management team to ensure quality, production, and service standards are met and to create a safe, efficient, and professional environment for customers and other employees.
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed.

Requirements:

  • Possess all documents and permits required by state and federal law.
  • Must have reliable transportation to/from work.
  • Open/flexible work availability.
  • Results-oriented and customer-focused.
  • Previous customer service work experience helpful.

Haza Foods, LLC is an equal opportunity employer and welcomes applications from diverse candidates. All resumes are held in confidence. Must be eligible to work in this country and pass a background investigation.

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