Administrative Analyst

4 weeks ago

Little Rock, Arkansas, United States Arkansas Government Job Full time
Job Summary

The Administrative Analyst will provide technical and administrative assistance to both internal and external constituents. This role requires outstanding customer service skills, in-depth knowledge of programs, processes, or services, and the ability to administer varied or related processes.

Key Responsibilities
  • Provide assistance in resolving operational and administration issues
  • Identify issues and conduct research to find alternative solutions
  • Make and assist in the implementation of recommendations
  • Coordinate grant administration activities, including reviewing and monitoring grant applications
  • Maintain a working knowledge of the Division of Adult Education strategic plan
  • Collect data, create, update, and track division office activities relative to progress on goals and objectives
  • Read, understand, follow, and comply with verbal and written instructions
  • Maintain files consisting of correspondence, reports, and subject matter material for assigned specialists
  • Assist others in the department if needed
  • Types and submits weekly, monthly, and annual reports
  • Respond to GED and adult education inquiries from the public, process GED transcripts and WAGE certificates
  • Consistently and timely read and respond to electronic mail
  • Read, comprehend, and effectively apply federal, state, and agency policies, procedures, and administrative guidelines to facilitate processes
  • Collaborate with management staff and employees to share and receive updated information regarding new initiatives, issues, or to resolve problems
  • Collect and analyze data to compile reports as requested
  • Generate and complete weekly and monthly reports by specified or negotiated deadlines
  • Schedule and manage the logistics of meetings as directed, including distribution of materials and recording the minutes
  • Apply features of Excel to design/format spreadsheets and create accurate formulas
  • Create and send out memos and e-mails on the Director's behalf
  • Research and verify information to provide technical assistance to the public, agency staff, and other entities as directed
  • Identify and critique potential problems and recommend cost-effective, feasible solutions that are conducive to achieving desired outcomes
  • Exercise responsible discretion to protect the integrity of all confidential agency, client, student, and employee information
  • Create documents and templates using MS Word, Excel, and PowerPoint
  • Track WAGE certificates and documents using CANVAS and LACES
  • Provide excellent and timely customer service to internal and external staff
  • Assist with the creation of the grants Excel database/portal
  • Send out and track Corrective Action Plans, Site Visits, and Program Reviews correspondence
  • Maintain Vehicle, Room, and Monthly Calendar
Requirements

The formal education equivalent of a bachelor's degree in public administration, general business, or a related field is required. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.

Three (3) years of professional experience as a manager or as an Executive Assistant is preferred. Professional administrative, information system technology, or database management certification is desired.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

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