VMware System Administrator

5 days ago

Colorado Springs Colorado, United States Ent Credit Union Full time

Job Summary

Ent Credit Union is seeking an experienced VMware System Administrator to join our Infrastructure Support team. As a key member of our team, you will be responsible for implementing standard procedures, monitoring production environments, and providing timely communication of issues to employees and IT management.

Key Responsibilities

  • Infrastructure Support: Provide 24/7 IT infrastructure support as part of the regular on-call rotation, ensuring the uptime and performance of all production systems.
  • Troubleshooting: Provide technical leadership and guidance to junior team members, performing troubleshooting and resolution on systems, and ensuring timely resolution of issues.
  • Maintenance: Repair, upgrade, and provide preventative maintenance on nearly all technologies in the production environment, proactively monitoring all platforms to ensure service levels are always maintained.
  • Process Improvement: Assist in creating new processes for better support and training, creating new automation to reduce human error, and innovating on technology to improve efficiency.
  • Testing: Participate in business continuity testing and execution, ensuring the integrity of our systems and processes.
  • Incident Support: Support the incident management processes, monitoring ticket queues and resolving production performance, server, and application-related issues to ensure the restoration of the environment.
  • Regulatory Compliance: Remain cognizant of and adhere to Ent Credit Union's policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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