Dining Room Server

3 days ago

Medford Lakes NJ USA, United States Medford Leas Full time
Job Title: Dining Room Server

Medford Leas, a Quaker-based Continuing Care Retirement Community, is seeking a skilled Dining Room Server to join our team. As a Dining Room Server, you will provide exceptional customer service to our residents, guests, and visitors, ensuring a pleasant dining experience in our main kitchen and dining areas.

Key Responsibilities:
  • Take resident, guest, and visitor orders for meals and/or expedites delivery of menu and food to and from the kitchen in a friendly, courteous, and timely manner.
  • Open dining rooms and complete before-service jobs per procedures and assure stations are neat and clean prior to service.
  • Perform after-service jobs to include bussing and resetting tables, cleaning tables, bases, and chairs, sorting service ware, folding napkins, cleaning, and straightening the stations, sweeping, and vacuuming floors.
  • Participate in pre-service review to ensure understanding of menu items, methods of preparation, and style of service. Communicate information effectively to residents, guests, and visitors.
  • Handle and serve food in a manner that is safe and sanitary according to regulations and company procedures. Serve meals efficiently and at the appropriate temperature.
  • Tend to resident, guest, and visitor needs and requests in a timely, courteous, and appropriate manner.
  • Follow food safety and sanitation regulations to include safe food service, maintenance of a clean and sanitary environment, and strict personal hygiene.
  • Perform duties in a safe manner, use equipment and chemicals as directed, and adhere to all safety policies and guidelines.
  • Perform server duties in the health care dining areas, in the Coffee Shop, or for catered events, as needed.
  • While hosting, perform administrative tasks, including answering telephones, taking voicemails, scheduling reservations, operating POS systems, etc.
  • While hosting, direct the duties of the Servers and ensure their assignments are completed for the efficient operation of the dining rooms.
  • While hosting, greet, direct, and assist residents, visitors, and guests. Circulate through the dining areas during meals to ensure all parties have a pleasant dining experience and handle concerns.
Requirements:
  • Must be able to perform simple mathematics, such as addition, subtraction, multiplication, and division.
  • Ability to follow written and oral directions.
  • Must possess strong customer service and interpersonal skills and have the ability to communicate effectively.
  • Must reflect a high degree of respect, sensitivity, patience, and tolerance.
Physical Requirements and Environmental Conditions:
  • Must be able to lift up to 40 lbs. on a regular basis.
  • Walks, bends, lifts, stoops, and stands the majority of the shift.
  • Work is performed primarily in the main kitchen and dining areas. Work may be performed in the health care dining areas or catering venues.
  • Work involves retrieval of items from various storage locations, refrigeration, and freezer units.
  • Work areas may have a wide range of temperature variations.
  • Duties involve lifting, bending, stooping, or stretching in order to serve food, maintain work area, or retrieve items from storage.
License and Regulatory Requirements:
  • Must obtain all required annual industry-related/regulatory immunizations (including completion of the annual TB Assessment) and provide documentation of same.
  • Must complete mandatory training as required.

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