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Financial Services Representative

2 months ago

Downingtown, Pennsylvania, United States OneMain Financial Full time

About the Role

We are seeking a highly motivated and customer-focused Financial Services Representative to join our team at OneMain Financial. As a Financial Services Representative, you will play a critical role in empowering customers to achieve their financial goals by providing access to responsible and affordable financing solutions.

Key Responsibilities

  • Deliver exceptional customer service by listening to customers' needs and providing personalized financial solutions
  • Develop and maintain strong relationships with customers throughout the loan process and life cycle
  • Present financial solutions that meet customers' goals and objectives
  • Educate customers on the terms and conditions of their loan to ensure a clear understanding
  • Partner with local businesses to identify and develop new customers
  • Utilize credit underwriting techniques and sales tools to drive business results
  • Manage the life cycle of the loan, including collections activities, while complying with all laws and regulations

Requirements

  • High School Diploma or equivalent required

Preferred Qualifications

  • Sales, collections, or customer service experience
  • Bilingual - Spanish

Work Environment

This is a full-time position with a standard business hours schedule, with some extended hours as needed. We offer a dynamic and supportive work environment that fosters career growth and development.

About OneMain Financial

OneMain Financial is a leading provider of nonprime consumer loans and credit products. We are committed to improving the financial well-being of hardworking Americans by providing responsible access to credit and financial solutions. Our team members are dedicated to delivering exceptional customer service and helping customers achieve their financial goals.

Benefits

  • Competitive salary and incentives
  • Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance
  • Up to 4% matching 401(k) plan
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days vacation per year, plus 2 personal days)
  • Paid sick leave
  • Paid holidays
  • Paid volunteer time