Customer Care Coordinator
7 days ago
About the Position
">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have in a timely and professional manner.
">Key Responsibilities:
">- ">
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.">
- Analyze and resolve customer complaints and concerns in a fair and efficient manner.">
- Provide product information and recommendations to customers, promoting Girl Scout products and services.">
- Maintain accurate records of customer interactions and issue resolutions.">
- Work collaboratively with other teams to ensure seamless customer experience.">
Requirements:
">- ">
- High school diploma or equivalent required; bachelor's degree preferred.">
- Minimum 1 year of customer service experience in a retail environment.">
- Excellent communication and interpersonal skills.">
- Ability to work in a fast-paced environment and multitask effectively.">
- Strong problem-solving and analytical skills.">
- Familiarity with retail software and systems (e.g., Point of Sale, inventory management).">
How to Apply
">Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
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