Customer Care Coordinator

7 days ago


Fresno, California, United States GIRL SCOUTS Full time

About the Position

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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have in a timely and professional manner.

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Key Responsibilities:

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  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.">
  • Analyze and resolve customer complaints and concerns in a fair and efficient manner.">
  • Provide product information and recommendations to customers, promoting Girl Scout products and services.">
  • Maintain accurate records of customer interactions and issue resolutions.">
  • Work collaboratively with other teams to ensure seamless customer experience.">
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Requirements:

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  • High school diploma or equivalent required; bachelor's degree preferred.">
  • Minimum 1 year of customer service experience in a retail environment.">
  • Excellent communication and interpersonal skills.">
  • Ability to work in a fast-paced environment and multitask effectively.">
  • Strong problem-solving and analytical skills.">
  • Familiarity with retail software and systems (e.g., Point of Sale, inventory management).">
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How to Apply

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Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



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