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Business Development Center Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Business Development Center Agent to join our team at Toyota of Rockwall. As a BDC Agent, you will be the voice and face of our dealership, responsible for generating service appointments and delivering a premium customer experience.
Key Responsibilities:- Field inbound and outbound calls to generate service appointments with customers
- Respond to customer inquiries in a prompt, professional, and courteous manner
- Utilize management tools and CRM software to manage inquiry flow and update customer files
- Complete quotes and perform other administrative functions
- Follow up with existing and potential customers to generate appointments
- High School diploma or GED
- 6 months to 1 year of customer service experience preferred
- Basic knowledge of Microsoft Office and Excel
- Experience with VinSolutions and XTime a plus
- Medical, vision, and dental insurance
- 401K retirement savings plan
- Vacation time and holiday pay
- Company-paid training
We are an equal opportunity employer and offer a competitive salary and benefits package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today.