Surveillance and Response Professional

6 days ago


Grand Rapids, Michigan, United States Allied Universal® Technology Services Full time
About the Job

We are seeking a skilled Surveillance and Response Professional to join our team at Allied Universal Technology Services. This role involves monitoring live video footage, analyzing alerts, and responding to system-generated notifications.

You will be responsible for initiating outbound calls, notifying customers and law enforcement of critical events, and prioritizing emergency calls to first responders.

Job Responsibilities
  • Monitor live video footage and location dashboards for signs of suspicious activity
  • Analyze and assess system-generated alerts and event notifications
  • Respond to event-driven alarms and initiate outbound calls to notify customers and law enforcement
Requirements
  • A High school diploma or equivalent
  • Minimum of one year in a dispatching, security, customer service, or call center role
  • Proficient in Microsoft Excel, Microsoft Outlook, and Microsoft Teams
Compensation and Benefits

The estimated salary for this position is $18.00 per hour. Benefits include medical, dental, vision, basic life, AD&D, and disability insurance, as well as enrollment in our company's 401(k) or Supplemental Income Plan.



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