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Resident Transition Specialist

3 months ago

Irving, Texas, United States Washington Pointe Las Colinas Full time
Job Overview

Make a significant impact in the lives of residents while achieving personal success

Washington Pointe Las Colinas is a recognized Great Place to Work

Currently Seeking a Dynamic Move-In Coordinator to Enhance Our Leadership Team

Key Responsibilities of the Move-In Coordinator:

  • Tuition reimbursement opportunities
  • Competitive compensation package
  • 401(k) plan with employer matching
  • Next Day Pay option through PayActiv
  • Comprehensive benefits package
  • Supportive and friendly leadership and colleagues

Ideal Candidate Qualifications:

  • Associate or bachelor's degree in marketing, business, education, or psychology is preferred.
  • A minimum of 2 years of experience in Senior Living sales or a related area.

Role Summary:

The Move-In Coordinator plays a crucial role in ensuring a seamless transition and move-in experience for all new residents. This position collaborates with the Sales and Marketing Department to meet sales objectives, occupancy goals, and enhance resident satisfaction and engagement.

  • Acts as a vital member of the sales team, promoting the vision, mission, and culture of the organization.
  • Monitors and tracks the readiness of all vacant apartments.
  • Establishes, maintains, and communicates move-in schedules with department heads and relevant staff, coordinating any necessary adjustments.
  • Ensures all admission documentation is thoroughly reviewed, completed, and processed prior to the move-in date, including fee collection.
  • Prepares welcome packages and essential documents for new residents.
  • Designs and implements orientation programs for new residents.

Equal Employment Opportunity Statement:

Washington Pointe Las Colinas is an equal opportunity employer. We are committed to our core values of Show Love, Exceed Expectations, Protect with Care, and Serve with Purpose. We celebrate diversity and strive to create an inclusive environment where all associates feel a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other status protected by law.