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Member Specialist
2 months ago
We are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities- Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members to identify their needs.
- Assist members with purchasing decisions, locate merchandise, and process member purchases.
- Maintain self-checkout areas, resolve member issues, and promote Sam's Club products and services.
- Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
- Assist with training new associates on company processes and procedures, and provide continuous learning and process improvement opportunities.
- Customer Service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
- Competitive hourly wage range of $18.00 to $25.00.
- Performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
