Senior Sales Content Producer, Customer Experience and Adoption

3 weeks ago


Arlington, Virginia, United States Amazon Full time
About the Role

We are seeking a highly skilled Senior Sales Content Producer to join our team in Customer Experience and Adoption. As a key member of our Private Pricing Programs team, you will be responsible for creating high-quality content that supports our initiatives and drives business growth.

The ideal candidate will have a strong background in content strategy, writing, and development, with experience in using data and metrics to inform and drive improvements. You will be able to work independently and collaboratively with cross-functional teams to deliver strategic content initiatives.

Key Responsibilities:

  • Execute the content strategy to support our Private Pricing Program initiatives.
  • Identify key audience segments and their specific needs, and conduct thorough analysis to uncover content gaps and opportunities to enhance content effectiveness.
  • Deliver strategic content initiatives, coordinating with various stakeholders across the organization.
  • Measure the impact of content efforts and continuously optimize for maximum effectiveness.
  • Facilitate relationships with AWS-wide teams, such as Sales, Legal, Billing, Contracting, and Partner organizations, to align content efforts.
  • Ensure all deliverables are of the highest quality and effectively address the target audience's needs.

About Amazon

Amazon is committed to a diverse and inclusive workplace. We value work-life harmony and strive for flexibility as part of our working culture. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. We offer endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.

Basic Qualifications:

  • Bachelor's degree or equivalent
  • 5+ years of experience in content strategy, writing, and development
  • 3+ years of experience using data and metrics to inform and drive improvements

Preferred Qualifications:

  • Master or Advanced Degree in English, Communications, Content Strategy, or a related field
  • Exceptional editorial background with exceptional proofreading and content creation skills
  • Experience in driving complex large-scale content projects end to end independently and by collaborating with other teams
  • Experience in developing or editing multimedia (images, videos)
  • Experience in content authoring tools


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