Sales Operations Specialist
2 weeks ago
We are seeking a highly motivated and organized Sales Operations Specialist to provide effective support for our customers. This role involves managing purchase orders, coordinating production deliveries, and ensuring timely and successful responses to customer needs.
Key Responsibilities- Act as the primary point of contact for assigned customers, providing timely and effective solutions to their needs.
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
- Administer commercial production, repair, and spare terms and conditions, ensuring compliance with company policies and procedures.
- Perform accurate recordkeeping, entry management, and monitor information from various databases, including our internal ERP system.
- Provide support to other departments, such as repairs, operations, programs, finance, and engineering, as needed.
- Bachelor's degree from an accredited university or equivalent work experience in Sales, Customer Account Management, or Customer Support.
- Minimum 2 years of experience in Customer Support, Customer Service, Sales Support, or Account Management.
- Experience with an ERP system and excellent interpersonal, verbal, and written communications skills.
- Effective time management, organizational skills, and the ability to balance multiple priorities.
- Ability to exercise independent judgment consistent with department guidelines.
- Strong analytical skills and attention to detail.
- Customer Service experience working in an engineering or manufacturing environment.
- French language skills are a plus.
Astronautics Corporation of America is a global leader in the design, development, and manufacture of secure avionics equipment and systems for the commercial and military aerospace industry. We offer competitive pay, excellent benefits, and the opportunity for professional growth in a friendly environment.
We are proud to be an equal opportunity workplace and welcome applications from all qualified candidates.
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