Customer Service Ambassador for Dining Experiences

3 weeks ago


Miami, Florida, United States Mg Hospitality Miami Llc Full time

About Mg Hospitality Miami Llc

Mg Hospitality Miami Llc is a dynamic company seeking a skilled Customer Service Ambassador to join our team. The ideal candidate will possess excellent communication skills and provide top-notch customer service in a fast-paced restaurant setting.

Estimated Salary: $45,000 - $60,000 per year

Job Description:

Key Responsibilities:

  • Greet and seat guests promptly, providing menus and explaining daily specials.
  • Take food and beverage orders accurately and efficiently.
  • Communicate with the kitchen staff to ensure timely and accurate food delivery.
  • Provide recommendations based on guest preferences and dietary restrictions.
  • Serve food and drinks in a professional manner, ensuring presentation meets restaurant standards.
  • Check on guests periodically to ensure satisfaction and address any concerns.
  • Process payments and handle cash transactions accurately.
  • Maintain cleanliness and organization of the dining area and server stations.
  • Collaborate with team members to create a cohesive dining experience.
  • Adhere to health and safety regulations and restaurant policies.

Qualifications:

  • Previous experience as a server in a fast-paced restaurant setting is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Strong attention to detail and a commitment to quality service.
  • Knowledge of food and beverage menus and wine pairings is a plus.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.

Benefits:

  • Competitive hourly wage plus tips.
  • Employee discounts on food and beverages.
  • Opportunities for career growth and development.
  • A supportive and dynamic work environment.


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