Customer Service Ambassador for Dining Experiences
3 weeks ago
About Mg Hospitality Miami Llc
Mg Hospitality Miami Llc is a dynamic company seeking a skilled Customer Service Ambassador to join our team. The ideal candidate will possess excellent communication skills and provide top-notch customer service in a fast-paced restaurant setting.
Estimated Salary: $45,000 - $60,000 per year
Job Description:
Key Responsibilities:
- Greet and seat guests promptly, providing menus and explaining daily specials.
- Take food and beverage orders accurately and efficiently.
- Communicate with the kitchen staff to ensure timely and accurate food delivery.
- Provide recommendations based on guest preferences and dietary restrictions.
- Serve food and drinks in a professional manner, ensuring presentation meets restaurant standards.
- Check on guests periodically to ensure satisfaction and address any concerns.
- Process payments and handle cash transactions accurately.
- Maintain cleanliness and organization of the dining area and server stations.
- Collaborate with team members to create a cohesive dining experience.
- Adhere to health and safety regulations and restaurant policies.
Qualifications:
- Previous experience as a server in a fast-paced restaurant setting is preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Strong attention to detail and a commitment to quality service.
- Knowledge of food and beverage menus and wine pairings is a plus.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
Benefits:
- Competitive hourly wage plus tips.
- Employee discounts on food and beverages.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
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