Financial Aid Assistant III

2 days ago


Elgin, Illinois, United States Elgin Community College Full time
About Elgin Community College

Elgin Community College is a vibrant institution that serves over 9,000 students at various stages of their educational journeys. Our mission is to provide a welcoming campus where every individual feels valued. As a community, we foster a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule and Rate of Pay

This part-time position offers up to 25 hours per week. The hourly rate is commensurate with education and experience, in alignment with the College's compensation philosophy and the current CBA, if applicable.

Job Summary and Responsibilities

This role involves overseeing the day-to-day process flow of students applying for financial assistance. The successful candidate will represent the financial aid office at various on-campus functions and provide excellent service to students. Key responsibilities include:

  1. Assisting students with financial aid documents, answering questions, and explaining financial aid-related information.
  2. Answering phones and returning phone calls and emails.
  3. Assisting students with their FAFSA, analyzing student information, and helping them make corrections as needed.
  4. Staying updated on regulatory policies and making recommendations for changes to procedures.
  5. Participating in special projects as assigned.
  6. Maintaining required training, licensure, and/or certifications.
  7. Maintaining confidentiality of privileged information and adhering to applicable privacy laws.
  8. Demonstrating sensitivity, understanding, and respect for diverse populations within the workplace.
  9. Maintaining an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times of high volume or staff shortages.
  10. Adhering to department guidelines for attendance and punctuality.
Physical Demands and Work Environment

This role requires sedentary work with occasional lifting of up to 10 pounds. The work environment is typical of an office or administrative setting with moderate noise levels.

Equal Employment Opportunity Statement

Elgin Community College does not discriminate against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state, or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer.



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