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Seasonal Sales Associate

2 months ago

Lahaina, Hawaii, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Tapestry. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Sales Performance: Achieve individual sales goals and consistently meet or exceed sales targets.
  • Product Knowledge: Develop and maintain strong product knowledge across all categories, including handbags, ready-to-wear, jewelry, and home decor.
  • Customer Service: Provide exceptional customer service by delivering the ultimate kate spade experience, building strong relationships with guests, and responding to their needs and concerns.
  • Team Collaboration: Work collaboratively with the sales team to achieve sales goals, share knowledge, and support each other in achieving individual and team objectives.
  • Operational Excellence: Execute operational tasks as per company directives, accurately process all POS transactions, and maintain a high level of visual merchandising standards.
Requirements
  • Professional Selling Skills: Possess excellent professional selling skills, including the ability to build rapport with customers, communicate effectively, and close sales.
  • Interpersonal Skills: Demonstrate strong interpersonal skills, including the ability to work effectively in a team environment, communicate with colleagues and management, and build strong relationships with customers.
  • Physical Requirements: Be able to stand for extended periods, safely lift boxes up to 40 pounds, and climb ladders as needed.
Competencies
  • Courage: Demonstrate the courage to take action, provide feedback, and address challenges in a constructive manner.
  • Creativity: Bring new ideas and perspectives to the team, and be open to trying new approaches and solutions.
  • Customer Focus: Prioritize customer needs and expectations, and strive to deliver exceptional customer service.
  • Dealing with Ambiguity: Adapt to changing circumstances, and be able to navigate ambiguity and uncertainty with ease.
  • Drive for Results: Demonstrate a strong drive for results, and be committed to achieving individual and team objectives.
  • Interpersonal Savvy: Build strong relationships with colleagues, management, and customers, and be able to navigate complex social situations with ease.
  • Learning on the Fly: Be open to learning and development, and be able to adapt quickly to new situations and challenges.