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Banking Professional

2 months ago

Pittsburgh, Pennsylvania, United States PNC Financial Services Group Full time
Job Overview

PNC Financial Services Group is seeking a highly skilled and customer-focused individual to join our Retail Branch organization as a Full Time Teller. As a key member of our team, you will be responsible for delivering exceptional customer service, processing high-volume customer banking transactions, and developing banking product referral opportunities through strong customer relationship skills.

Key Responsibilities
  • Deliver a unique customer experience aimed at improving customer financial well-being and creating loyalty while increasing share of wallet.
  • Process a variety of customer interactions, including educating customers on alternatives available for their financial interactions and identifying banking opportunities during the customer interaction.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs, while educating customers on options for managing financial transactions by leveraging technology, tools, and resources.
  • Apply product and procedural knowledge to solve customer problems and adhere to all policies and procedures, demonstrating sound judgment within established limits.
Requirements
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to and support of PNC's Enterprise Risk Management Framework.
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit https://www.pnc.com/careers.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.