Dining Experience Specialist

4 days ago


Atlanta, Georgia, United States JACKMONT HOSPITALITY INC Full time
Dining Experience Specialist Job Description

JACKMONT HOSPITALITY INC. is seeking a highly motivated Dining Experience Specialist to join our team. As a key member of our staff, you will be responsible for delivering exceptional dining experiences to our guests.

Key Responsibilities:

  • Greet guests, build rapport, and ensure an enjoyable, quality dining experience.
  • Promptly and accurately take food and beverage requests from guests.
  • Ensure expedient service of food and beverages to the guest, checking frequently to ensure everything meets their specifications.
  • Learn TGIF menu and beverages, expertly recommending and upselling on items.

Requirements:

  • Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs.
  • Must be able to hear well amongst loud background noise.
  • Must be dressed neatly and well groomed in company-approved uniform at all times.
  • Must be able to operate P.O.S. system, make change correctly, and make credit card transactions accurately.
  • Must be able to calmly respond to angry guests and notify a manager.
  • Must be able to read and write notes to hearing-impaired guests.
  • Must be able to read menus to sight-impaired guests.
  • Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request.

Benefits:

The estimated salary for this role is $28,000 - $38,000 per year, depending on experience. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for career advancement.



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