Dining Experience Ambassador
3 days ago
About the Role
\We are seeking an experienced Server to join our team at Howell's Kitchen & Bar in Atlanta As a Server, you will be responsible for delivering exceptional customer service, ensuring seamless food and beverage delivery, and maintaining a clean and inviting dining area.
\Key Responsibilities
\- \
- Serving Excellence: Deliver prompt and attentive service to ensure guest satisfaction\
- Food and Beverage Knowledge: Familiarize yourself with our menu offerings, ingredients, and preparation methods\
- Guest Interaction: Engage with guests, answer questions, and provide recommendations\
- Teamwork: Collaborate with kitchen staff, bartenders, and management to maintain a smooth and efficient service operation\
- Cash Handling: Accurately manage cash and credit transactions, following company policies\
- Cleanliness: Maintain a spotless dining area, server stations, and drink stations\
- Special Requests: Accommodate special requests, such as highchairs or special dietary needs\
- Wine Service: Properly open and pour wine at tableside\
- Post-Service: Thank guests for dining with us and invite them to return\
- Side Work: Perform daily/weekly/monthly cleaning tasks as assigned by management\
- Appearance: Adhere to grooming and appearance standards consistently, following our dress code policy\
- Customer Service Issues: Promptly address any issues and refer to management when necessary\
- Additional Duties: Participate in ongoing training and development programs to enhance your skills and knowledge\
- Availability: Must be available to work weekends and lunch/dinner shifts\
- Requirements: A minimum of two years of high-volume serving experience is preferred. Great knowledge of beer, liquor, wine, and cocktails is necessary.\
Benefits
\A competitive compensation package, opportunities for advancement, and a fun, supportive work environment make this a rewarding career opportunity.
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