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Customer Service Ambassador

2 months ago

Saint Cloud, Minnesota, United States Planet Fitness Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests.

Key Responsibilities
  • Provide a positive member experience by greeting members, prospective members, and guests in a friendly and professional manner.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Respond to member questions and concerns in a timely and professional manner, escalating issues to management as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
What We Offer
  • A competitive hourly rate of $11.00.
  • A fun and supportive work environment.
  • Opportunities for advancement and professional growth.

At Planet Fitness, we are committed to creating a Judgement Free Zone where our members can feel inspired and motivated to reach their fitness goals. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}