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Key Holder

2 months ago

Davenport, Iowa, United States L Oreal USA Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at SalonCentric, a subsidiary of L'Oréal USA. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, selling the finest professional beauty brands, and educating customers on promotions, upcoming sales events, and advertised products.

Key Responsibilities
  • Wow the Customer: Consistently deliver exceptional customer service to Salon professionals, ensuring a positive and personalized experience.
  • Deliver Results: Sell the finest professional beauty brands, process and replenish merchandise, prepare and participate in physical inventories and periodic cycle counts, maintain store appearance, and process sales and return transactions.
  • Be an Expert: Gain essential product knowledge and share exciting beauty industry trends with our customers, staying up-to-date on the latest products and services.
  • Collaborate: Work together in a positive team environment, achieving goals and priorities while maintaining a collaborative and supportive attitude.
  • Grow and Develop: Commit to excellence, experience endless growth opportunities, and continuously develop your skills and knowledge to excel in your role.
  • Act with Integrity: Always maintain the highest level of integrity, honesty, and professionalism in all interactions with customers, colleagues, and stakeholders.
Requirements
  • Outstanding customer service and communication skills.
  • Retail or related experience strongly preferred.
  • Reliable transportation.
  • Ability to travel on short notice within the district and region as needed.
  • Basic reading and math skills.
  • Ability to use computerized point of sale system, SAP experience preferred.
  • Must be able to work weekends as availability guidelines require.
  • 18 years of age and High School Diploma or equivalent GED, preferred.
  • Must be able to lift up to 20 lbs.
  • Must be able to stand and walk about the store throughout scheduled shift.
Benefits
  • Enjoy medical, dental, vision, 401K, and PTO benefits, just to name a few.
  • Say goodbye to long hours and enjoy desirable hours with most major holidays off.
  • Enjoy a generous employee discount on the best brands in the business.
  • Bring your unique personality and join our creative and fun store teams.
  • Enjoy continuous education on hair and beauty products.
  • Explore growth and development opportunities within the SalonCentric and L'Oréal USA family.