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Beverage Service Attendant

2 months ago

Austin, Texas, United States Valencia Group Full time
Position Overview

Level
Entry Level

Location
Austin, TX

Employment Type
Part-Time

Education Requirement
High School Diploma

Compensation
$10.00 per hour

Travel Requirements
None

Work Schedule
Flexible

Category
Food Service - Restaurant

Job Description

Are you passionate about providing exceptional customer service? We are looking for dedicated individuals like you

Join an award-winning establishment known for its unique charm and community focus. We are part of Valencia Hotel Group, a collection of hotels designed for today’s discerning traveler, blending modern aesthetics with classic appeal. We seek team members who are eager to deliver outstanding service and exceed guest expectations.

Role Summary:

Deliver friendly and attentive service to guests, ensuring their needs are met promptly and efficiently.

Shift Details:
  • Evening shifts: 12 PM - 8 PM or 4 PM - 1:30 AM
Physical Demands:
  • Standing/Walking: Constantly on various surfaces.
  • Crouching: Occasionally for cleaning and stocking.
  • Stooping: Occasionally for writing orders.
  • Twisting: Frequently while serving guests and navigating through crowds.
  • Balancing: Constantly while carrying trays and setting tables.
  • Reaching: Constantly for overhead supplies and serving guests.
  • Handling: Constantly while setting plates and carrying trays.
  • Fingering: Frequently for writing orders and operating equipment.
  • Pushing/Pulling: Occasionally moving furniture.
  • Lifting: Constantly carrying trays and supplies, with an average weight of 20 lbs.
Work Environment:
  • Interior and exterior of the hotel, with exposure to various weather conditions.
  • Interaction with food items and beverages.
Key Responsibilities:

  • Provide warm and welcoming service to all guests.
  • Deliver beverages and food to guests efficiently.
  • Adhere to local beverage service laws.
  • Promote and upsell food and beverage items.
  • Maintain knowledge of various liquor types, drink recipes, and proper serving techniques.
  • Ensure compliance with age verification laws for alcohol service.
  • Attend mandatory meetings and training sessions.
  • Maintain cleanliness and organization of work areas.
  • Exhibit courtesy towards customers and colleagues.
  • Report any unsafe conditions to management.
  • Ensure hotel equipment is well-maintained.
  • Perform additional duties as assigned by supervisors.
Qualifications:
  • Experience in hospitality or customer service is preferred.
  • Effective communication skills.
  • Ability to work collaboratively in a team environment.
  • Strong multitasking abilities.
  • Composure under pressure.
  • Proficient in using various computer applications.
  • Valid TABC and Food Handler certifications.
Benefits:
  • Medical, Dental, and Life Insurance options available.
Valencia Hotel Group is an Equal Opportunity Employer.