Shipping and Customer Experience Specialist
7 days ago
We are seeking a skilled Shipping and Customer Experience Specialist to join our team at Amkay Logistic LLC. As a Shipping and Customer Experience Specialist, you will be responsible for delivering exceptional customer service, processing shipments accurately, and maintaining a clean and organized store environment.
Your Key Responsibilities:
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Practice good listening skills with customers, colleagues, and leadership
- Take ownership of customer's shipping needs and offer viable solutions
- Learn all product and service offerings, alternative solutions, and industry trends
- Operate equipment, software, and devices in an expert fashion and be willing to teach others
- Maintain a clean, organized, and safe working environment
Your Qualifications:
- High school diploma or equivalent required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Available to work 30-40 hours per week for a 6-day work week
What We Offer:
- $13.00 - $15.00 per hour
- Flexible schedule
- Paid time off
Our Work Environment: Our store is a fast-paced retail environment where you will have the opportunity to work with a diverse range of customers and products.
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