Shipping and Customer Experience Specialist

7 days ago


Horsham, Pennsylvania, United States Amkay Logistic LLC Full time
Join Our Team

We are seeking a skilled Shipping and Customer Experience Specialist to join our team at Amkay Logistic LLC. As a Shipping and Customer Experience Specialist, you will be responsible for delivering exceptional customer service, processing shipments accurately, and maintaining a clean and organized store environment.

Your Key Responsibilities:

  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills with customers, colleagues, and leadership
  • Take ownership of customer's shipping needs and offer viable solutions
  • Learn all product and service offerings, alternative solutions, and industry trends
  • Operate equipment, software, and devices in an expert fashion and be willing to teach others
  • Maintain a clean, organized, and safe working environment

Your Qualifications:

  • High school diploma or equivalent required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Available to work 30-40 hours per week for a 6-day work week

What We Offer:

  • $13.00 - $15.00 per hour
  • Flexible schedule
  • Paid time off

Our Work Environment: Our store is a fast-paced retail environment where you will have the opportunity to work with a diverse range of customers and products.



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