Customer Service Management Trainee

4 weeks ago


River Falls, Wisconsin, United States Uline Full time
Customer Service Management Trainee

Unlock Your Potential

As a Customer Service Management Trainee at Uline, you'll embark on a comprehensive journey to master the art of customer service management. Our state-of-the-art call center is the perfect environment to hone your skills and empower our representatives to deliver exceptional customer experiences.

Key Responsibilities

  • Develop a deep understanding of customer service management through our hands-on training program.
  • Lead and develop a team of customer service representatives by setting clear goals, evaluating performance, and providing constructive feedback.
  • Identify areas for improvement in department procedures and standards.

Requirements

  • Bachelor's degree.
  • Proven track record of customer-focused service, teamwork, and attention to detail.
  • Prior leadership or management experience is a plus.

What We Offer

  • Competitive compensation package.
  • Comprehensive benefits, including medical, dental, vision, and life insurance.
  • 401(k) with 6% employer match.
  • Tuition Assistance Program for professional continuing education.
  • Bonus programs for annual performance, sales goals, and profit sharing.

About Uline

Uline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for exceptional service, quality products, and same-day shipping of our vast in-stock inventory. With over 9,000 employees across 13 locations, we're committed to excellence and growth.

Equal Opportunity Employer



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