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Customer Experience Specialist
2 weeks ago
**Welcome to Michaels**
We are committed to creating an inclusive and welcoming environment for all our customers and team members. As a Customer Experience Specialist - Store Environment, you will play a vital role in ensuring that every customer has a positive and enjoyable shopping experience in our stores.
About the Role:
- Create an engaging shopping environment: Work with our visual merchandising team to design and implement visually appealing store displays and presentations.
- Provide personalized service: Engage with customers, understand their needs, and provide recommendations and solutions to enhance their shopping experience.
- Ensure store standards and compliance: Maintain high standards of customer service, product knowledge, and store appearance to ensure a positive customer experience.
Requirements:
- Excellent communication skills: Strong verbal and written communication skills are necessary to interact with customers, colleagues, and management.
- Flexibility and adaptability: The ability to adjust to changing priorities, schedules, and deadlines is essential.
Benefits:
We value our team members and strive to create a positive work environment that promotes growth and development. Our benefits package includes health insurance, paid time off, and tuition assistance.
