Credit Union Service Ambassador
6 days ago
At Jovia Financial Credit Union, we are seeking a skilled and customer-focused Credit Union Service Ambassador to join our team. This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional member service and promoting financial well-being.
About the Role:
- Provide personalized support to members through various channels, ensuring prompt and accurate resolution of their inquiries and concerns.
- Promote credit union products and services that align with members' needs, fostering long-term relationships and loyalty.
- Collaborate with internal stakeholders to ensure seamless delivery of services, enhancing the overall member experience.
- Maintain up-to-date knowledge of credit union offerings, industry trends, and regulatory requirements to provide informed guidance to members.
What We Offer:
- A competitive salary range of $55,000 - $70,000 per year, commensurate with experience.
- A comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
- Ongoing training and development opportunities to enhance skills and advance career goals.
- A dynamic and supportive work environment that values diversity, equity, and inclusion.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of experience in customer-facing roles, preferably in the financial industry.
- Excellent communication, interpersonal, and problem-solving skills.
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