Network Systems Technician
5 days ago
TeamLogic IT is seeking an experienced Network Systems Technician to join our team in Atlanta Downtown, GA. As a key member of our technical support team, you will be responsible for ensuring the smooth operation of our clients' systems, providing timely and effective support, and working closely with our team to resolve complex technical issues.
Salary: $70,000 - $85,000 per year, depending on experience.
Key Responsibilities:
Provide technical support to clients via phone, email, and web portal, respond to service requests in a timely and effective manner, prioritize incidents and service requests according to defined processes, perform hands-on fixes at the desktop level when remote tools are not appropriate, install and configure hardware and software components throughout various network infrastructure devices, ensure virus definitions are up to date, administer servers via Active Directory, File & Print services, DNS, DHCP, and perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Requirements:
We are looking for an individual with a college diploma or university degree in Computer Science, or 3 years equivalent work experience. Experience with Office 365 administration, desktop and server operating systems, Active Directory knowledge, and networking devices and appliances is a plus. CompTIA A+ and/or CompTIA Network+ certification is preferred. Valid driver's license and ability to drive to customer locations when required.
Benefits:
We offer a competitive salary, comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, training & development, vision insurance, company parties, free uniforms, opportunity for advancement, stock options plan, and tuition assistance. We also provide flexible scheduling, career advancement opportunities, competitive compensation, and a people-first culture.
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