Alarm Monitoring Specialist

1 week ago


Brockton, Massachusetts, United States Everstaff Full time
Job Summary

We are seeking a highly skilled Alarm Monitoring Specialist to join our team at Everstaff. In this role, you will be responsible for responding to alarm signals, verifying security information, and notifying emergency services as needed.

Key Responsibilities
  • Respond to all incoming alarm signals in a timely and efficient manner.
  • Verify security information and notify authorities if necessary.
  • Document all information into our company database.
  • Provide exceptional customer service and ensure confidentiality of customer information at all times.
Requirements
  • High School Diploma required.
  • 3+ years of strong customer service experience, call center and dispatching experience preferred.
  • Type 30 + words a minute.
  • Ability to prioritize and multitask.
  • Excellent technical skills.
Benefits
  • Attendance and performance bonuses.
  • Opportunity for annual merit pay increases.
  • Paid company training.
  • Medical, Dental, Vision, and Life Insurance.
  • 401K with company match.
  • Paid vacation, holiday and sick time.
  • Tuition Assistance.
  • Exceptional growth opportunities.
  • Wide variety of employee discounts on travel, equipment, and more.


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